Testimonial Lease

  • Sebastian Lindemann

    We have had excellent experiences as tenants of a property managed by Impact Property. Both Elizabeth and Victoria are fantastic to deal with and their professionalism is second to none. We have rented through various property managers for many years now and I can honestly say this is by far the best tenant experience we have ever encountered.

  • Ange Renwick

    Elizabeth has made moving into my new home such a breeze. It's wonderful to have real estate agents that treat their owners/ tenants with respect and care. Elizabeth has been super-efficient, communicates effectively and is just an absolutely lovely person. I've noticed that Elizabeth knows more about the workings of my property than I do. 🙂 Would recommend Impact to all my friends and family - very professional service.

  • DSE Music Tuition

    Easily the best experience we have ever had with property management.

    Victoria & Elizabeth were an absolute pleasure to deal with during our tenancy. Extremely accommodating, quick to solve any issues, great communication and professionalism. Thank you guys!

  • Connor Cesa

    We rented a house managed by Victoria. Great experience! Victoria was always super responsive and very understanding.

  • Mark

    Victoria and Elizabeth from Impact Property Management are exceptional property managers and they flawlessly managed the letting of my property during the difficult Covid-19 period. I would rate them 6 stars if I could!! Their tenant selection is rigorous and they have quickly organised essential maintenance / improvements to the property since settlement and at good prices. They really do manage the property as if it was their own so if you are looking for a property manager in that area then look no further.

  • Jennifer Samson

    From my first contact with Impact representatives their services have been impeccable. They have been friendly, clear and efficient. Really appreciate their staff and ongoing communications. Highly recommend.

  • Cristina Mahony

    Victoria is a fantastic property manager. She is an excellent communicator and is always responsive and helpful. She appreciates the needs of both the landlord and the tenant and has a strong knowledge of the rental market. As a tenant in one of the properties she manages I can say that we are delighted to have Victoria to work with.

  • Anna-Maria Wehner

    Very happy to have impact as our property managers! Victoria is great in communication and finding a quick and effective solution

  • James Cox

    Around November 2010, Victoria Madeley was Property Manager for a charming townhouse in Hastings. Competition from other interested parties to secure it was fierce, but Victoria identified that I was the right person who would be best suited to care for this modern townhouse. Victoria has always conducted bi-annual inspections of the property with her ever-cheerful, friendly personality and is astutely aware of the property condition, pro-actively noting any up-coming maintenance required. Over the years that I have leased here, several things have needed maintenance - as one would expect. Victoria always saw to it that matters were promptly attended to, repaired or replaced. I thank Victoria Madeley at Impact Property Management Group, for hassle-free tenancy for over 9 years. – James

  • Phil Moesbergen

    I can't speak highly enough for the whole experience with Victoria. From the initial meeting with Victoria and the IPMG and throughout the leasing process, Victoria was on top of and proactive in every detail. I highly recommend Victoria and Elizabeth in all respects. The obvious passion and care is always on display.

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